Discord server setup checklist for RS stores

A busy RS store Discord fails quietly: wrong roles, public staff channels, unclear order paths, and pricing that lives in five places. Use this checklist before you invite buyers.

1. Brand and first impression

• Server name, icon, and banner match your shop brand
• Rules and terms are easy to find
• Welcome / verify flow is short (no 12-step maze)

2. Channel map that matches the order path

1. Info: announcements, status, vouchers, FAQ
2. Shop: pricing, packages, demos
3. Orders: tickets or order panels only staff can manage
4. Support: general help separated from paid order queues

3. Roles and permissions

• Customer, VIP, and staff roles with least privilege
• Staff cannot overwrite owner-only channels by default
• Payment / wallet channels hidden from customers
• Logs channel for audit (orders, payments, role changes)

4. Bots that belong on day one

Most stores start with pricing menus, tickets, and a basic order or wallet flow. Add loyalty and payment gateways after the core path is stable.

5. Go-live checks

• Place a test order as a non-staff account
• Confirm voucher / review links are current
• Document who owns pricing updates
• Invite only after tickets and roles pass the test order